Frequently Asked Questions

Summer Learning Programs

Cobourg Tutoring Centre | July 3 - September 1, 2023

When do sessions take place?

Our summer learning programs run from July 3 - September 1, Monday through Thursday.

Where is the centre located?

Our Cobourg centre is located at 513 Division Street, Unit 7, Cobourg (Papa John’s Plaza, across from No Frills). We also offer online classes.

How many students are in each class?

Groups are capped at 4 students to ensure individual attention. We differentiate the content of each session based on the group make-up, so every student, regardless of their knowledge, skill and confidence, is engaged at the appropriate level and pace. Because the content of each class depends on the group make-up, this also means that students who enjoy one session of a program can take it again.

How long are programs?

Programs are 8 to 16 classes (2 times a week for 4+ weeks or 4 times a week for 2+ weeks) except for Junior Coders, which is 4 classes (4 times a week for 1 week or 2 times a week for 2 weeks).

How long is each class?

Classes run for 1 hour per day.

How do I pay?

You will receive a separate email from our billing system before programming starts with a link to make payment by credit card. E-transfers are also accepted. Payment for all sessions is due in advance.

How much are programs?

The fee for each program is based on $35 per day. 8 class programs are $280. 16 class programs are $560. Junior Coders, which is 4 classes, is $140.

We are traveling, etc. this summer, is it possible to attend only part of a program and pay a lower fee?

Yes, subject to availability, families that notify us in writing in advance that they wish to attend only part of a program can receive prorated pricing, so long as the absence is confirmed and a prorated price is reflected in the student's original confirmation.

What if my child has to miss a class we've signed up for?

The fee for each program is based on attendance for the full program as set out in the confirmation. No credit and/or prorating will be given for less than full attendance. This includes absences related to illness. 

Can I cancel my registration?

Registrations may be cancelled until Friday, June 23, 2023. A $75 administration fee will be withheld from each refund. No refunds are available after June 23, 2023.

What does my child need to bring to class?

Students do not need to bring anything to class except a water bottle, unless they are in Comic Creators or Junior Coders. Students in these programs should bring a tablet or laptop.

My child wants to be in the same class as a friend, what do I do?

If you would like your child to be placed in the same class as one or more friends, please provide the first and last name(s) of the friend(s) in the comments field.

Someone else is picking up/dropping off my child, what do I do?

Please email us in advance of attending the centre if someone other than you will be dropping or picking your child up from the Centre and this person’s name and relationship to your child.

I need to change my session dates, what do I do?

If you need to change your session dates and/or times after payment is made, you can do this without penalty, provided space is available.

My child has learning difficulties and/or is new to English, are the programs suitable?

Students with learning exceptionalities and ESL students are welcome in all our programs. 

My child has health conditions that you should be aware of, what do I do?

Please email us in advance of attending at the centre if your child has any health conditions we should be aware of.

Still have questions? Call or email us at 1-833-788-3987 or learning@studypartners.ca or visit us www.studypartners.ca.

We look forward to seeing you this summer!